First Choice Handyman Roofing and Painting

We asked if they cover the solar panels before cleaning off the mould and painting the roof. They said it was unnecessary. I said I wanted it done. We had a large roll of plastic and gave it to them. They did not use it. The dirt from washing off the mould and overspray (dark grey) was all over the panels. He said he’d come back in 2 weeks and clean them. Never showed, wouldn’t answer my calls or emails. My daughter phoned and he answered. He said we should get a quote for the cleaning and he would pay for it. The solar panel cleaner said I was the 4th customer who’d used this business (sent me a photo of the card, exactly the same as mine) and their panels were ruined. One customer had new panels so he paid $2000 to have the paint cleaned off by hand. We were lucky, only panels 3 and 4 were oversprayed. Regarding the painted skylight cover, he said he can’t clean it because it’s plastic. He also noted there were several broken tiles on the roof. Hopeing the QBCC can help. Avoid this business like the plague.