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REPORTING The Roofing Group Ltd, James Clark (if that’s his real name), also marketing himself under the business name The Roofing Group Oz Pty Ltd of ABN 34 679 597 338. It is our unfortunate responsibility to advise everyone in this industry DO NOT DO BUSINESS with ‘James’. We paid $5000 to have our tiled roof sealed and painted by ‘James’. The result of the job was poor with a very uneven finish and areas with visibly poor cover. After several weeks trying to contact ‘James’, to request a review of his work, he finally returned our calls only after another business, with a very similar name, posted to a professional group on Facebook, about our experience. He then apologised profusely and promised to either give us our money back (or most of it) or allow him some time to save some money and he would come back and remedy the finish, which he agreed was sub-standard. We believe in giving people every chance to do the right thing so agreed to give a few weeks for him to be able to do the repairs. He stayed in contact for about three weeks and again has gone silent; unresponsive to our many contacts for the last six weeks. We have given ‘James’ every opportunity to fix his POOR WORKMANSHIP, yet despite his promises he has not delivered. We must, as reasonable people, take the steps we are now taking and advise everyone NOT TO DEAL with The Roofing Group Oz, ‘James’, and his business. Thankyou.

We had an issue with a plumbing issue at our Small Business. We found it hard to find someone who could do the job in a timely manner, but Bee Wise plumbing were local and were able to fit us in. Very thankful

We have had a terrible experience with SCE Pools.

Our pool was commissioned in November 2021 and we have been fighting the husband and wife owners who want to avoid taking responsibility for their defective work, since then. A large section of our pool does not have adequate water flow, due to incorrect plumbing. The male owner admitted that there was insufficient water flow in person (audio recorded by QBCC) but has not fixed it (attempted to with a larger pump but that didn’t work as he doesn’t seem to understand flow rates and friction loss in pipes).

Despite the fact that the QBCC inspector and an independent building inspector stated that there was insufficient water circulation, as well as a hydraulic engineer showing why (allegedly poor plumbing design), the male and female owners are continuing to deny there is a problem.

QBCC advised that this is a contractual issue, so we lodged it with QCAT. The owner informed myself and QBCC in writing that the delay in fixing our pool was due to his “personal issues”. He then changed his mind and advised in legal correspondence that it is due to the pool not being defective. Our auto-filler in the pool has also never worked.

My lawyer applied to join the owner of Sunshine Coast Excavations personally so that they cannot hide behind the company and just go bankrupt. My lawyer also applied to move the matter from QCAT to the District Court of Queensland. The lawyer acting for SCE Pools opposed that application and lost. Thankfully we are now in a costs jurisdiction, and this company and the director/s will be held responsible and fully accountable. I intend to continue to let people know that this company acts unethically and avoids taking responsibility for faulty work. Other people need to be warned!

Collateral damage to a faulty pool was damage to our front door, side fence, and front drain. To top it off, they were the most expensive quote we had (out of 3 quotes) and came highly recommended.

QBCC also advised that their contract is not compliant with QBCC regulations and were investigated for the contract and taking an excessive deposit. It took QBCC nearly a year to hold the owner accountable for these 2 issues but they have since ruled against the owner of SCE Pools. See QBCC record attached.

Learn from our defective pool and build a concrete pool with someone else.

Wow!!!! If I could give Shiraz Repairs 6 stars I would. What a phenomenal service. I left a message on Saturday that our washing machine was blocked and could I set up a repair visit. Eddie was out on SUNDAY AFTERNOON and the machine was unblocked and fixed in under 30 mins 🙌🙌🙌. The damage that a couple of shirt collar bones can do 😱. I obviously forgot to remove them!!! AND, all of this service was at a clear and VERY reasonable fixed price with no nasty ‘extras’. I won’t use any other washing machine repair service ever!!!!